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Thank you for contacting Slotsheaven.com with your documentation which has been received and passed to our Security Department for verification. I sent passport which shows pic, full number and all other information, my bank card back and front, recent tax letter showing my address along with doctors letter showing same and direct debit info from bank. I downloaded and installed casino software,but I found no bonus. Slots Heaven have kept me waiting for a long long time to receive my withdrawal. Am I safe to be withdrawing £150 with the risk of the same issue occurring again?
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- Isent in my documents and after 4 days still was not reviewed even tho it states 72 hours max.
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The wagering requirements are different from each bonus and with each casino game. If you’re only playing online slot games, avoid claiming a bonus that can exclusively be used with table games. If the minimum limit is more than you want to deposit, it’s best to wait for another bonus offer that fits within your budget.
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The following review shows you all the interesting details about Slots Heaven. You can easily top up your account using PayPal , Boku or other payment methods. Wager 40x the bonus amount before withdrawing.
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This comes with terms and conditions attached, though, so check the small print of the terms and conditions for details such as the wagering requirements that are included. As our promotions change on a regular basis, it’s important that you check which deals we’re currently running. With all this being said, it’s easy to see why when you play at SlotsHeaven.com, you’re in safe hands.
Hello, We understand that our Customer Support team has already been in touch to provide more information about this. Please send us a utility bill or bank statement showing your full name, address, a company logo and transactions or bills paid. Please send us the complete copy, we need to see the whole document. Please note that those documents are cropped and that your proof of address does not show any transaction on it.
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I received an email on Monday 1st July to advise that the withdrawal had been processed and would be received in due course. I emailed them my documents and a few days later emailed me saying my withdraw has been processed. I recieved an email to say that needed documents to verify who I am. Slots Heaven appear to be saying the ARN number they provided is all the proof they need to show it was paid, but it doesn’t prove that they didn’t receive the money back. This technology prevents anyone from being able to read the data.
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